Sugaring removes unwanted hair by applying a paste of sugar, lemon and water. It is a traditional and ancestral hair-removing ritual that has been practiced for hundreds of years throughout various cultures. We honor this ritual by using natural and simple sugar paste that is suitable for even the most sensitive skin types. Using a gentle technique, we remove hair from the root along with dead skin cells, resulting in hair refinement and thorough exfoliation.

Sugaring may sound similar to waxing, but there’s two major differences: The sugar paste is never hot and always applied luke warm. This is less irritating to the skin and prevents any chance of burning the skin. The direction in which hair is removed. With waxing, the mixture is applied in the same direction as hair growth and then removed in the opposite direction of hair growth. With sugaring, it is applied against the direction of hair growth and removed in the direction of hair growth resulting in less ingrown hairs and irritation.

Our paste is made with organic sugar, lemon, and water. It’s also fully biodegradable and hypoallergenic. The only preservative we use is lemon, which is all-natural. Our paste is vegan-friendly, gluten-free, and never applied hot, which are all intentional aspects of Cleo’s commitment to be harm-free to the environment and our clients.

Yes! If you have sensitive skin, be sure to inform your Cleo Sugarist. We strive to be abundantly knowledgeable on many varied skin sensitivities, skin types, and hair textures. We also welcome sugaring clients as young as thirteen and older.

Our clients will say they can immediately feel the difference between the two methods, stating that sugaring is less painful. The benefit of consistent sugaring services is that the hair roots become thinner and weaker leading to an easier removal process for both the client and the sugarist.

It is possible to become permanently hairless if you sugar correctly and regularly. If and how long it will take you to stay hairless depends on several factors. As every human being is an individual, there are individual hair types, so it could be the case that you stay hairless after a few treatments whereas others may need much more. Also, the method you previously used to remove hair has a strong influence. Hair growth intensity is stronger in some areas of the body than in others; in these areas it will naturally take more treatments.

Yes! We just ask that you wear a tampon or menstrual cup for the appointment. If you do not feel comfortable getting sugared while on your period, please give us 24 hours notice to cancel or reschedule your appointment.

No, it’s not recommended. Accutane causes severe dryness. These products cause thinning and shedding of the skin and it’s suggested to wait at least 6 months after discontinuing use.

If you are sugaring the area that Retin-A/Tretinoin is applied, it’s suggested to wait 25 days after the initial shedding process has ended. Once initial shedding process is complete, you'll want to stop applying 7 days prior to appointment.

Before your appointment, avoid exfoliating any areas being sugared for at least two days prior and avoid sun exposure 24 hours before appointment. Come to your appointment with clean, dry skin (no lotions or oils on the area to be sugared). We do offer hygienic products to freshen up before your appointment located in our restroom.

We can remove hair from any part of the body that is ¼” or longer. We recommend for your first time having approximately 10-14 days worth of hair growth.

After your hair removal appointment, keep the area clean and avoid exfoliating for two days after your appointment. Avoid any activities that can produce bacteria like intense workouts, saunas, intercourse and ocean swims. After two days you’ll want to gently exfoliate and moisturize the area daily to remove unwanted dead skin build-up and support easier, more pain free hair removal with each visit!

We recommend booking your services monthly. This will assist you in refining your hair systematically, equating to less hair and easier, more pain free hair removal with each repeating appointment.

To get the best results you will want to avoid shaving in between sugaring appointments. However, if you need to shave please shave in the direction that your hair grows to avoid ingrown hairs and make sure you allow at least 10 days of growth before your next sugaring appointment.

Ideally treatment will be two weeks from the last hair removal service. You may add this on to a brazilian treatment if you consider your skin normal. If sensitive, please wait two weeks to book this treatment.

To get the most out of your facial at Cleo we’ve gathered a few helpful do and don'ts: Do Wash your face gently so you arrive with clean skin. Your provider needs a clean slate to work with. Continue with your normal morning skincare routine, except for masks, peels, or deep exfoliation. It’s fine to moisturize and use sunscreen, but skip any treatments as these may interact negatively with your facial. Create a list of the skincare products and ingredients you’re currently using. This helps your esthetician understand your current skincare habits and make recommendations or adjustments to improve your routine. Let your provider know what skincare concerns you have. This will help them create a targeted treatment that gives you the results you want. Drink plenty of water so you’re well hydrated, but not so much that you have to run to the bathroom in the middle of your appointment! Take some time to relax so you don’t go into your appointment stressed out. Facials are just as much about relaxing self-care as they are about healthy skin. Speak up if you’re nervous. Your provider’s goal is to give you a great experience, and they can talk you through the process or answer any questions to put you at ease. Don’ts: Wear makeup to your appointment. Your esthetician can’t treat your skin until your face is clean. We can remove makeup but it will take up time in your facial to remove. Make changes to your skincare routine a week or sooner before your appointment. If you change up your routine, you won’t know if your post-facial results are because of the treatment or one of the changes you made. Do any intensive or invasive skincare treatments, like facial masks, peels or peel-off masks, or exfoliating treatments. Also, make sure to stop using chemical exfoliants and potential irritants a week or so before your treatment. This can irritate the skin when combined with facial treatments. Shave or wax any treatment areas like brows, face, lips, legs, or bikini line. You don’t want to make your skin extra sensitive before a professional facial or body treatment. Forget to tell your esthetician about any medications you’re taking, any allergies you have, or pregnancy/lactation. Your provider must know about any potential issues before they get started. Drink caffeine too close to your appointment time. It can cause facial twitching or make it hard to relax.

We treat a variety of skin conditions including acne, acne scarring, barrier impaired, dermatitis, perioral dermatitis, eczema, psoriasis, sun damage, rosacea, pigmentation and healthy aging.

All of the products used in our facials are nontoxic + safe, but you’ll want to let your esthetician know so we can avoid certain massage movements and products. We recommend avoiding our Sculptural Facial Massage Facial during the first & third trimester as it’s a massage heavy facial.

Stop Using Retinol and Other Exfoliants Avoid using retinol, glycolic acid, salicylic acid, and other exfoliants at least 48 hours before your chemical peel to avoid over-exfoliation. Moisturize Your Skin Use a gentle, non-irritating moisturizer to keep your skin hydrated and plump in the days before your peel. Protect Your Skin from the Sun Apply sunscreen with an SPF of 30 or higher to protect your skin from the sun's harmful rays, even if you don’t plan to spend a lot of time outdoors. Take Care of Any Open Wounds or Infections If you have any open wounds, infections, or cold sores, inform us before your chemical peel. We may need to reschedule your treatment until the condition has healed. Don't Shave or Wax Your Skin Avoid shaving or waxing the area to be treated for at least 24 hours before your chemical peel. Don't Use Tanning Beds or Self-Tanners Avoid using tanning beds or self-tanners for at least two weeks before your chemical peel. Don't Pick at Your Skin Refrain from picking, scratching, or otherwise irritating your skin before your chemical peel. Don't Use Harsh or Abrasive Skincare Products Avoid using harsh or abrasive skincare products, such as scrubs or toners, for at least 48 hours before your chemical peel. Don't Apply Makeup or Other Products to Your Skin On the day of your chemical peel, avoid applying any makeup, lotion, or other products to your skin.

How to Care for your Skin Post-Peel Cleanse Gently: Your skin may be sensitive for 5-7 days post peel. Cleanse your skin with cool water (hot water will cause inflammation to the skin) using only your fingertips – no washcloths, loofahs, buff puffs, sponges, etc. Moisturize Often: Letting the skin dry out may cause discomfort. We recommend using hydrating and calming toners, serums and moisturizers that will promote the healing process by locking in moisture and reducing the chance of a bacterial infection, redness, and irritation. Use these products several times per day or as needed. Protect Your Skin: Heat and sun exposure can cause inflammation to the skin. Remember to avoid excessive heat on the treated area and direct sun exposure of any kind, as well as tanning bed sand self-tanners to the planned treatment areas for 4 weeks after treatment. If you need to be outdoors, make sure to use an umbrella or wear a large-brimmed hat, a pair of sunglasses, and use a physical sunblock (containing zinc oxide and titanium dioxide). We recommend using SkinCeuticals Sheer Physical UV Defense SPF 50Ⓡ or Colorescience SunforgettableⓇ. Both of these products provide broad-spectrum protection from both UVA and UVB rays with no chemical sun filters. Apply 30 minutes before exposure and reapply often (about every 2 hours) when exposed to the sun. Other sunscreen products may be recommended depending on your specific needs.

A microcurrent facial is often hailed as a “non-surgical facelift” and, by some experts, “better than Botox”! Microcurrent therapy sends low-level electrical currents into your skin that are nearly identical to the body’s own natural electrical frequencies, running currents over your body adds more electrons to your system, stimulating your body to repair more quickly, toning the skin, and improving cellular function. Microcurrent, in published studies, has been shown to increase ATP production in the body by up to 500% and is a vital component of a youthful regimen. Having been around since the 1970s, in which it was first used as a treatment for Bell’s Palsy and other facial paralysis conditions, microcurrent facials work by tightening and smoothing both the muscles and connective tissues in the face via stimulating cellular activities. It achieves this by using low-voltage electricity to interact with the adenosine triphosphate (ATP) cell growth. What benefits does this activation of the ATP, muscles, and connective tissues in the face yield? Stimulating collagen long-term with continued use Tightening the skin’s appearance in order to improve laxity Diminishing the look of wrinkles, particularly on the forehead Think of microcurrent treatments as light exercises for your face to keep it smooth, toned, and youthful-looking.

Contraindications: epilepsy, pregnancy, heart conditions, pacemaker, metal plates or pins, excessive fillings or bridgework, cancer within the last 2 years, thrombosis, diabetes, recent Botox or fillers (please wait at least two weeks) any condition that reduces sensation on the face, the recent use for retinol, roaccutane or acids, all jewelery will need to be removed for the treatment. Please discontinue retinol for 3 days prior to appointment .

At the end of our Sculptural Facial we perform a buccal massage. This massage is performed by massaging the buccal cavity (the space between your teeth and the inside of your cheeks) with the intention to help reduce inflammation surrounding the temporomandibular joint (TMJ). The muscles, ligaments and discs associated with chewing and speaking can become imbalanced and lead to pain, inflammation and degeneration. This treatment focuses on the jaw, neck, head and shoulder girdle in order to ease tension and support alignment. Coherency and spaciousness in the various layers of tissue encourages relaxation, health and balance which can affect the aesthetic of a face.

You should not have a Buccal Massage treatment if the following applies to you: Botulinum toxin and fillers under 4 weeks of injection Accute inflammation of the jaw area Oral herpes outbreak Cancer or suspected malignant tumor Severe or contagious skin conditions Pathology of the lymphatic system Oral cavity disease or increased gums' bleeding

This ancient Chinese therapy involves using small cups to create a vacuum-like suction on the skin, promoting blood flow and stimulating cell regeneration. Face cupping can improve the appearance of fine lines, wrinkles, and acne. Face cupping has a long history in Traditional Chinese Medicine (TCM) as a form of therapy to promote healing and wellness. Cupping in general is believed to have originated in ancient Egypt, China, and the Middle East, and has been used for thousands of years as a therapeutic modality. The earliest recorded use of cupping in China dates back to the Han Dynasty (206 BCE to 220 CE), where it was used to treat a variety of ailments including respiratory conditions, musculoskeletal pain, and digestive issues. Cupping was also used to improve circulation and promote healing. In TCM, the face is considered to be a reflection of the body's internal health, and facial cupping is believed to improve the flow of Qi (pronounced "chee"), or life force energy, to the face. The cups are typically made of glass, bamboo, or silicone and are placed on the skin with a vacuum-like suction. The suction creates a negative pressure that helps to increase blood flow, stimulate collagen production, and promote lymphatic drainage. In addition to its therapeutic uses, facial cupping has also been used in traditional beauty practices to improve the skin's appearance. The technique was particularly popular in the Qing Dynasty (1644-1911) and was used by concubines and empresses to achieve a youthful and radiant complexion. Skin Benefits: Improves circulation: Face cupping can help to increase blood flow to the skin, promoting oxygenation and nutrient delivery. This can help to improve the skin's appearance and overall health. Stimulates collagen production: Collagen is an essential protein that provides structure and elasticity to the skin. Face cupping has been shown to stimulate collagen production, helping to improve the appearance of fine lines and wrinkles. Reduces inflammation: Face cupping can help to reduce inflammation and swelling, making it a popular treatment for acne and rosacea. Provides a natural facelift: By improving circulation and stimulating collagen production, face cupping can help to lift and firm the skin, providing a natural facelift effect. Relieves tension: Face cupping can also help to relieve tension and tightness in the facial muscles, reducing headaches and promoting relaxation.

These include individuals who are currently experiencing a flare-up of rosacea, eczema, psoriasis, or any other skin conditions in the treatment area. Additionally, clients with sunburn, open wounds, irritated or inflamed skin, or active acne should avoid facial cupping until their skin has healed. Clients who are currently undergoing chemotherapy, have a history of seizures, or have a pacemaker should also not undergo facial cupping. It is important to inform your esthetician of any medical conditions, medications, or skin concerns before receiving facial cupping to ensure the safety and effectiveness of the treatment. If you have any questions or concerns regarding the suitability of facial cupping for your specific situation, please consult with our experienced estheticians at Cleo.

The lymphatic system consists of multiple tubes and lymph nodes which run throughout the body. The lymphatic system is also a critical element in the immune system and ensures that lymph is transported back into the blood stream while also carrying white blood cells and removing waste products from the body. In some cases, it is possible that there may be some sort of blockage in the lymphatic system which can therefore lead to a facial lymphatic drainage massage being necessary to ensure proper functioning of the lymphatic system. In addition to this, the drainage of the lymphatic system can lead to a reduction in swelling of the face, and some feel it leads to a more glowing complexion. Despite its health benefits, facial lymphatic drainage massage is an effective cosmetic treatment. Facial lymphatic drainage can work to enhance the skin’s natural radiance, reduce puffiness and enhance the natural contours of the face. The massaging technique promotes the movement of lymphatic fluid which therefore reduces swelling and puffiness in the face. Additionally, the massage encourages the delivery of oxygen around the face as well as improved hydration to the skin cells leading to a much healthier and glowing complexion. The massage is also effective to reduce and relieve any pressure and tension in the face and surrounding area. For some individuals, the face can be subject to a lot of tension and therefore the facial lymphatic drainage massage can help to relieve this.

Any metastatic or systemic malignant condition must be excluded from MLD. MLD is not suited for the treatment of acute inflammation (caused by bacteria, viruses or foreign bodies). Any thrombosis at risk of causing embolism is an absolute contraindication. Moreover, precautions are required if MLD is used in the following conditions: a) Edema following carcinoma treatment b) Thyroid dysfunction c) Chronic inflammation d) Bronchial asthma e) Hypotension f) Edema caused by cardiac decompensation should not be drained manually, as this may exacerbate such decompensation g) Diabetes

Originally developed by NASA, LED light therapy is a painless, non-invasive and soothing way to expedite the skin's healing process. LED therapy works by sending light waves into deep layers of the skin, stimulating natural intracellular responses. LED therapy reduces wrinkles, stimulates collagen production and eliminates acne-causing bacteria. Red Light Therapy Red Light Therapy is the perfect addition to any of our facial treatments to combat the signs of aging by reducing the appearance of fine lines and wrinkles while improving skin texture. Using wavelengths that are scientifically proven to stimulate fibroblasts to increase collagen and elastin, this low level light therapy is a safe, effective, and convenient way to achieve a healthy, youthful glow. Red light therapy can reduce inflammation, skin discoloration (pigmentation), and pore size. Blue Light Therapy Blue Light Therapy is ideal for blemish prone skin types, whether you are a teen or an adult suffering from acne. Blue Light works safely and effectively without abrasive chemicals, harmful UV rays, or side effects to kill acne causing bacteria - not only clearing up existing blemishes but preventing future breakouts before they happen. Other skincare concerns like eczema, rosacea, psoriasis, wrinkles and sun damage are all ideal candidates for Blue Light Therapy treatments. Our light therapy treatments can be booked alone or as an add-on to any of our facials.

CONTRAINDICATIONS Women who are pregnant should consult their GP before beginning LED light therapy treatments. Clients with Epilepsy should consult their doctor before beginning LED light therapy treatments. You must wait five days after Botox or cosmetic fillers. Some Thyroid Conditions. People with a history of skin cancer Systemic Lupus erythematosus should also avoid this kind of treatment. The use of photosensitizing medications (i.e. lithium, melatonin, phenothiazine antipsychotics and certain antibiotics). Diseases that involve the retina of the eye (such as diabetes)

An oxygen facial works by delivering oxygen to your skin cells. This oxygen helps to increase cell turnover, which in turn boosts collagen production as well as has anti-inflammatory properties, which can help to reduce the appearance of acne and other blemishes. Oxygen treatments are used medicinally for healing wounds that don’t correct due to complications or exposure to environments that aren’t conducive to tissue regeneration. They bring forth clarity and health, supporting tissue by triggering various aspects of sub-cellular functioning. At Cleo we utilize these technologies to further improve skin functionality and enhance aesthetics. We also use oxygen infusion to carry medicines and nutrients deep into the tissues.

Stem cell treatments are profoundly regenerative, and make a great addition to a microcurrent treatment. Following the exfoliation of your choice, a topical application of antioxidants, amino acids, essential fatty acids, organic vitamins, minerals and enzymes support coded bovine or vegetarian stem cells in communicating with, rebooting and becoming human skin.

Wait at least 2 weeks between the last peel, laser hair removal, microdermabrasion, and tanning. Wait at least 1 week between sugaring/waxing and your peel. No photosynthesizing medications or prescription topicals at least 2 weeks prior, and Isotretinoin (Accutane) for at least 30 days prior to treatment.

Gua sha is a traditional Chinese medicine technique used to improve circulation and lymphatic drainage, reduce inflammation, and promote overall skin health. Our holistic estheticians use a smooth, Bian stone to gently massage the face, stimulating the skin and promoting the flow of qi (energy) to leave you with a healthy, glowing complexion. This ancient practice aligns perfectly with our commitment to organic skin care and holistic beauty, as it supports the skin's natural rejuvenation processes, sculpts the facial structure and promotes lymphatic drainage naturally. The Brian Stone is artisan crafted from sustainably sourced, an amalgamate of 40+ minerals known for their healing and rejuvenating properties. White “veins” of various sizes may appear on the stone. These veins were formed as a result of a meteor striking a mountain in China 65 million years ago and are a sign of the Bian stone’s authenticity. This stone emits energy known for antioxidant and anti-aging benefits, including a measurable ultrasound pulsation and a far-infrared wave. It also emits negative ions, known to promote relaxation and overall well being.

- Open wounds or sores in the treatment area: Gua sha involves using a tool to scrape the skin, so it's important to avoid this technique if you have any open wounds or sores in the area being treated. - Sunburn or broken skin: If the skin is already irritated or damaged, gua sha can exacerbate these issues and should be avoided until the skin has healed. - Varicose veins or other vascular conditions: Gua sha can put pressure on the blood vessels, so it's not recommended for individuals with varicose veins or certain vascular conditions. - Severe acne or rosacea: Gua sha may aggravate skin conditions like severe acne or rosacea, so it's best to consult with a skincare professional before proceeding with this treatment. If you have any concerns about whether gua sha is suitable for you, please don't hesitate to consult with our experienced estheticians before booking a session. Your safety and comfort are our top priorities.

Healing acne is a journey and at Cleo we are here every step of the way to help you heal and feel confident in your skin. Our unique holistic approach to acne combines skincare that is rooted in science and research with potential lifestyle, internal and external factors. We use advanced skin analysis methods to identify skin type, cellular health and certain deficiencies within the skin to provide a personal skincare regimen. Our goal is to help clear your acne while always maintaining the integrity and nurturing your skin barrier and microbiome.

Step 1: Once you have booked your initial consultation appointment, you will receive a welcome email that contains a link to our online comprehensive client questionnaire. Your esthetician will read this through before your appointment to get a holistic understanding of your case. Step 2: During your first appointment there will be an opportunity to share your skin journey and current skin concerns as well as your skin goals. There will be a thorough analysis of your current skincare using a cosmetic analysis that will identify if any of the ingredients have been harming or helping your skin, as well as your genetics, diet and lifestyle. You will leave our first meeting with a customized treatment plan for your skin type. Step 3: Your esthetician will perform a skin analysis to assess your skin type and any deficiencies within the skin. Using this information about your skin health a customized toner, acne hydrating mask or peel treatment, serum and moisturizer will be applied. Step 4: A treatment plan will be conducted consisting of follow up facials and at-home products will be created to ensure you reach your skin goals over the next 3-12 months. Healing acne can be a short journey for some and for others it can be longer. The deeper the issue, the longer the healing can take. We are with you every step of the way!

Anyone who is experiencing mild to severe acne. Mild acne is less than 10 lesions on each side of the face. Moderate acne is considered 10-30 lesions on each side of the face. Severe acne is considered 30+ lesions on each side of the face. ​

Your first visit and consultation will consist of a thorough analysis of your skin - which includes an evaluation of your current skincare routine and product choices, as well as your genetics, diet and lifestyle. You will leave our first meeting with a customized treatment plan for your skin type. This consultation will also include your first facial treatment.

Depending on what your skin needs at the time of treatment, a Cleo Acne Facial Treatment will include a deep cleanse, a hydrating enzyme treatment or chemical peel to soften the skin, extractions, high frequency treatment and appropriate healing serums.

No, the appearances of acne and rosacea can be very similar, but they are not the same skin condition. Rosacea tends to impact people in their 30s or 40s and beyond. Rosacea is more likely to produce a rose-color look from redness, flushing, and broken blood vessels. You can get pimple-like bumps on the nose and cheeks but they usually don’t come to a head and can not be popped. If you are not sure which condition you are dealing with, our Holistic Estheticians can help identify and treat your skin condition during your facial treatment.

Yes. Acne does not only discriminate based on age. The reason that many teenagers get acne is because their condition is triggered by rising hormones of puberty. You may be experiencing adult acne from hormonal fluctuations due to pregnancy, menstrual cycles, or menopause. You can also develop acne as a side effect from certain hormone-containing medications like birth control and testosterone supplements or other medications like steroids or seizure medication. Some adult men and women will continue to produce acne simply because their genetics cause their pores to clog easily.

Brow Lamination is a process in which the brow hairs are softened, stretched, and gently set into a neater, lifted position. This service is customized to your desired result - it can be high drama or subtle depending on the goal of your service. Your esthetician will give you a full consultation before the service begins to ensure that you will be happy with the final result. ** Please note we strongly suggest coming in for a patch test of our Brow Lamination the day prior to your appointment.

The best candidates for brow lamination are clients that like low maintenance but full shaped brows, if your brows are sparse, thin, and would like to work on growing them out, I would avoid lamination until your brow rehab is where you’d like them to be

No, its best to wait until you are not pregnant and done nursing to laminate

Avoid Retin-A, retinol for 5 days and leave brows untouched for about 4 weeks before you appt giving them time to grow to full potential.

Don’t get them wet for 24 hours! Hydrate! The lamination process can be drying, therefore you want to keep the brows healthy by hydrating them every day. Castor oil is great for this as it hydrates the hairs and promotes hair growth.

Brow lamination does not permanently set your hairs in your desired, brushed up position. It breaks down the bonds in your hair so that you can easily manipulate them into the look you want. All you’ll need to do is brush them back into place with a spoolie brush in the morning to get them back to that fluffy finish – no product required. These results will last for 4-6 weeks.

Pregnancy, allergies to lamination solution, extreme sensitive skin, extreme dry skin, skin conditions such as psoriasis, eczema or inflamed acne in the brow area.

Any exfoliants, AHA/BHA, scrubs and retinol products for the first three days after your treatment. Avoid any water/water based products within the first 24 hours.

It is strongly recommended that you apply a conditioning oil like castor oil twice daily after brow lamination to maintain healthy, hydrated eyebrow hairs.

If you have sensitive skin, we suggest coming in for a patch test to ensure the lamination process is ok for your skin.

Yes, but avoid water based products for 24 hours

Avoid direct sun exposure 24 hours after brow lamination and continue regular SPF practices afterwards.

Yes! Brow tinting is pregnancy safe.

In our 15 minute process, we use brow tinting to allow your natural brows and lashes to be completely enhanced. Our gentle, vegetable based dyes are created for brows and lashes exclusively, and are much less harsh than hair dyes meant for the scalp - meaning that they are safe for the eye area. Our tints are even pregnancy-safe! We customize the color of our tints for each of our clients, so we are able to color-match your brows to look fuller and/or go darker for a richer look. Brows are left looking fuller and more defined, without the help of cosmetics.